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Tidepool Finds

Shipping Policy

GENERAL SHIPPING

- Shipments to countries listed in the first 'Suspensions' table here  are a no go due to ongoing pandemic, regional conflict or other factors. Orders placed from those countries will be canceled and refunded.

- Sticker-only orders will be sent in a stamped envelope without tracking.

- Customers outside of USA: Additional taxes and import/custom fees may apply. I am not responsible for delays due to customs.

- Pre-Orders: If at least one item in your order is a pre-order, your order WILL NOT ship until pre-order items ship.

- EU customers: The VerpackG packaging act requires businesses to register for a LUCID number to ship packages to EU members. From my understanding, this law is intended for larger businesses rather than small sellers. My packages may be able to go through customs, but I cannot guarantee if the package will be sent back or not due to not being registered. Please keep this in mind.

RETURNS, REFUNDS & CANCELLATIONS

✹ I accept cancellations within 3 days of your purchase unless I've already shipped it out. Refunds, returns or exchanges are not possible once your order has been shipped out. Once it's out, it's out!

I don't offer refunds or replacements for damaged items and lost or stolen packages as I have no control over the packages after I hand them over to the post office.

If your order arrived with missing and/or incorrect items, please contact me here or at [email protected]